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WHAT YOUR HIT COUNTER
IS REALLY COUNTING

a ninety-day study by James Beyers, actuary
REPORT | THE NINETY-DAY LOG
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On Saturday morning, August 28, the counter on our family's home page went from 3,999 to 4,000. My wife, Alice, looked over my shoulder and said, "Four thousand people have read about our kitchen?"

I'm an actuary. I work for an insurance company in Des Moines, and my job is estimating how many of something there really are, from numbers that don't quite say so. I also happened to have ninety days of notes on that counter, because I'd been writing it down four times a day since the first of June. So I told her I'd get back to her. This is the answer, with the arithmetic shown, because an actuary who won't show his arithmetic shouldn't be trusted with yours.
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THE SHORT ANSWER

The 4,118 on the counter at the end of the day on Sunday, August 29, meant about 1,350 different people, give or take 300. Not four thousand. A third of that, roughly. And more than a quarter of the four thousand was me.
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WHAT A COUNTER COUNTS

1. Page loads, not people. A hit counter is a little picture with a number in it. Every time a browser asks for that picture, the number goes up by one. It doesn't know who's asking, or whether they asked five minutes ago.

2. Returning visitors: sometimes. If a visitor goes from my front page to the softball statistics and back, the counter may go up again or it may not. It depends on whether the browser fetches the picture fresh or shows the copy it already has. On our Netscape at home, the Back button usually didn't add one and clicking my "Home" link usually did. On the Internet Explorer at my office, both usually did. I tested it fifty times on each (those loads are in my own column) and got an average of 1.35 counts per visit.

3. Not robots, mostly. The search engines send programs around to read pages. Those robots read the words, but they often skip the pictures, and my counter is a picture. So most robots don't count, which is one thing a counter gets right.

4. Not people with pictures turned off. Some people on slow modems browse with pictures off. They read every word and never touch the counter.

5. A counter can start at any number. Mine started at zero on June 1; I typed the zero myself. My old counter was a BeanCounter, and if you've read Jerry Dietz's reviews of free counters, you know what happened to those in May. Mine went with them, and my old number with it. His reviews also mention a service that will start your counter at any number you type in. Remember that the next time you feel bad about somebody else's.
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THE WORKSHEET

All figures June 1 through August 29, 1999, from the log.

Counter at end of Aug. 29 (started at 0)4,118
less my own loads: reloads while editing 742, looking and showing people 393-1,135
less family (Alice, the kids, my mother)-520
= loads by visitors2,463
divided by 1.35 counts per visit= 1,824 visits
divided by 1.35 visits per person= 1,351 people
CALL IT1,350
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Where 1.35 visits per person comes from. I can identify 41 people who visited during the ninety days: guestbook signers, people who e-mailed, and league players who mentioned it at the ballpark. Between them I can account for 55 visits, or 1.34 each. Call it 1.35.

Why "give or take 300." Both of my 1.35s are soft. Counts per visit could be anywhere from 1.2 to 1.5, depending on what browsers my visitors use. Visits per person could be as low as 1.15 or as high as 1.6, because 41 people is not many to go on, and the people who sign guestbooks are the friendly ones, and friendly people come back more. Put the two worst cases together and you get anything from about 1,030 to 1,790 people. Both factors landing at the same end at once is unlikely, so I've narrowed it to 1,050 to 1,650. I haven't added the people with pictures turned off. Their number is small, and it's inside the give-or-take.
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WHEN THEY COME: BY WEEKDAY

Visitor loads only, average per day. The ninety days started on a Tuesday and ended on a Sunday, so every weekday came up thirteen times except Monday, which came up twelve. That's why these are averages and not totals.

Monday
29.8
Tuesday
27.9
Wednesday
26.8
Thursday
24.8
Friday
20.5
Saturday
21.0
Sunday
40.9
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WHEN THEY COME: BY HOUR

I read the counter four times a day: at 6:30 in the morning before work, at noon from my desk, at 5:30 when I got home, and at 10:30 before bed. (Every reading from my office adds one, which I subtracted. Actuaries are thorough, not fun.) That divides the day into four stretches. Here's the average number of visitor loads per hour in each, with Sunday evenings pulled out on their own line.

10:30 p.m. to 6:30 a.m.
0.44
6:30 a.m. to noon
0.95
noon to 5:30 p.m.
1.24
5:30 to 10:30 p.m., Mon.-Sat.
1.99
5:30 to 10:30 p.m., Sunday
4.51

Sunday night is the busiest time on our page by a mile. I keep the statistics for our church softball league, which plays on Sunday afternoons, and I post them Sunday night. I can't prove that's the reason. But I've noticed the batting averages get looked at a lot more than the kitchen.
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A REQUEST

Please stop comparing counters. Yours is not a score, and neither is anyone else's. Somebody's 25,000 might have started at 20,000, and might be half reloads, and might be a third that many people. Somebody's 300 might be three hundred real people who read every word. The number on a counter is a measurement of page loads, taken with a cheap instrument under conditions nobody wrote down. If you want to know who's reading, read your guestbook.

Our family page isn't linked from here, by the way. That's deliberate. I'm keeping the log going through the end of November, and I don't want this page's readers to throw off next quarter's count.
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THIS PAGE, SINCE SEPTEMBER 5, 1999:
000377
(of which 141 are me. I'm keeping track.)

Corrections to the arithmetic welcome: [email protected]
Last updated Sunday, September 12, 1999
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